Would you rather be good or lucky?
Many companies are caught in the cycle of making new products, then "keeping
their fingers crossed" to see if their customers will buy them
at a favorable price. Six Sigma can be used to significantly stack the
odds in your favor.
One of the core tools of Six Sigma is process mapping. When applying
this technique to business development and marketing you can do great
things for your business.
First, it facilitates making fact-based decisions.
By increasing the level of understanding of the relationships between
your customers and
the entire sequence of activities associated with your offering, new
business opportunities can be identified. Additionally, you may be
able to identify ways to reconfigure your product to better address
multiple
interaction points, thus creating more market pull. The process map
market view is also likely to provide insights as to where new competition
may originate.
Process mapping is simple, but powerful. Use it to create a business
advantage.
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